Many of our products are sourced from independent designers and may be available elsewhere, but we specialize in offering these high-quality items for international orders.

Pre-orders are non-refundable once placed, as these items are reserved specifically for you.

For wholesale or bulk inquiries, please contact us directly at zero2lacuna@gmail.com. We’re happy to discuss potential partnerships.

Pre-orders allow you to reserve items ahead of their release. Full payment is required upfront, and the estimated shipping date will be provided on the product page.

Yes, we ship worldwide! Please note that international shipping fees and delivery times may vary depending on your location. Customers are responsible for any customs duties or taxes.

Absolutely! While some products cater to advanced techniques, many are perfect for experimenting and learning, regardless of skill level.

If your order hasn’t been shipped yet, you can contact us to update your address. Once shipped, we cannot make any changes.

If you receive the wrong item, please contact us within 5 days of delivery with your order number and a photo of the item, and we’ll resolve the issue as soon as possible.